📦 Shipping Policy

Processing Time

• Orders are typically processed within 1–3 business days (excluding weekends and holidays).

• During high-volume seasons (holidays, sales, or new product launches), processing may take a little longer.

Domestic Shipping (U.S.)

• Standard Shipping: 3–7 business days after processing.

• Expedited Shipping: 2–3 business days after processing (when available).

• Flat Rate Shipping: $5 on all orders, or FREE on orders over $50.

Local Pickup

• Customers near our Dunedin, FL location may select Free Local Pickup at checkout. We’ll notify you by email when your order is ready.

International Shipping

• Not Currently Available

Order Tracking

• Once your order ships, you’ll receive a confirmation email with tracking details. Please allow up to 24 hours for tracking to update.

Shipping Delays

• We are not responsible for delays caused by carriers, weather, or incorrect addresses provided at checkout.

• If your package is delayed or lost, please contact the carrier first. If you need further assistance, reach out to us at info@tipsymermaids.com

Damaged or Missing Items

• If your order arrives damaged, please email us within 7 days of delivery with your order number and photos of the damaged item(s). We’ll work with you to make it right.